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Privacy Policy

1. Ordering Online

Ordering Online with us is safe and secure!

All orders are processed by PayPal, although you do not need to have a PayPal account to use this payment method. PayPal is a secure credit card processing service and none of your payment information is entered on our site, everything is done on PayPal’s secure servers.

Alternatively you may send us a cheque, but that will delay your order as we must wait for your funds to clear before we ship any goods.

2. Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods you may return for a full refund.

3. Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.